Frequently Asked Questions about the Spivo Stick | Spivo Stick

Frequently Asked Questions

About the Spivo Stick

What cameras can I mount?

The Spivo Stick is designed to mount all cameras, just like a universal tripod. The mounting screw is a standard 1/4"-20 screw which allows you to mount any light weight camera. The following cameras can be mounted on the Spivo Stick:

GoPro Cameras: GoPro 5, GoPro 5 Session, GoPro Hero 4, Hero 4 Session, Hero 3+, Hero 3, Hero+, Hero + LCD and Hero.

Action sport cameras: Sony Action Cam and Action Cam Mini, Garmin Virb X and Virb XE, Contour +2, Roam 2 and Roam 3, iON Air Pro, Pro 2, Pro 2 Speed Pro, and Pro Lite, WASPcam, Drift HD Ghost, Polaroid Cube and XS100i + More.

Smartphones can be mounted using our Phonemount, it can fit phones and cases up to 3.4" (86mm) wide and 0.47" (12mm) thick.

Other: Compact cameras, point and shoot, and other light weight cameras can be mounted to the tripod screw if they way less than 450g (1.0lbs).

For even more details read this article.

Is it waterproof?

Absolutely! We wanted your Spivo Stick to go wherever you do, and that includes underwater. Take your Spivo Stick in the rain, swimming, or even scuba diving up to 200m. When using your Spivo Stick in saltwater, it is imperative to rinse your Spivo Stick thoroughly with fresh water after exposure to any saltwater environment. For cleaning instructions click here.

Does it extend, retract, or collapse?

The Spivo Stick is not extendable and is not telescopic for many reasons. The one-piece construction of the Spivo Stick has much less moving parts and mechanisms than other sticks. This ensures the Spivo Stick is as strong as possible, all the while being extremely light. In fact, the Spivo Stick weighs as much as the average smartphone. Once the camera is mounted, the Spivo Stick also does not require any setup, which can often be the difference between getting that epic shot, or not. Furthermore, as there are fewer moving parts, many enthusiasts see this as an advantages since sand, dust, dirt and snow can often compromise a sticks extendable ability.

How do I take pictures?

For GoPro and action sport camera users you can: take timed photos, take screenshots from your videos, use a smartphone app to control the camera, use the voice control with the new GoPro hero 5, or mount your camera’s remote to the Spivo Stick (GoPro remotes are not sold here).

For Smartphone users, make sure to get the Phonemount+Bluetooth Remote. You can mount the remote to the Spivo Stick to control your Smartphone.

What does the Spivo Stick come with?

Every Spivo Stick comes with instructions, one wrist strap, and one GoPro adapter (works with many other action sport cameras).

The Phonemount and bluetooth remote are sold separately, get it here.

For water adventures we highly recommend pairing your Spivo Stick with the Floaty (COMING SOON), which is an EVA foam flotation device to protect your investment and your memories. The Floaty is specially designed to keep your Spivo Stick and most cameras afloat. If you are using any other device other than GoPro cameras, it is recommended to test the buoyancy of the Spivo Stick with the paired camera in a safe place.

About Shipping

Do you ship worldwide?

Apart from a few exceptions, we absolutely do! All international orders ship the same or next business day. The exact shipping costs for your order will be calculated in the checkout process, once you have added your items to your cart click “checkout” and fill in the first page.

Important: Please ensure to consult your local customs authority as additional charges for customs clearance on orders shipping outside of the United States or Canada might apply.

How long does shipping take?

When Spivo Sticks are in Stock, all orders received from Monday to Friday ship on the same day, or on the next business day. Orders shipping within Canada generally arrive within 1 to 3 business days. Meanwhile, orders heading to the United States usually take approximately 1 to 4 business days. For all other international orders, please allow 4 to 7 business days for delivery, depending on your shipping address.

What is your shipping policy?

Once your order has shipped, you will receive a shipping notification from either FedEx, USPS, or Canada Post, which includes your tracking number and an estimated delivery date. Your order will attempt to be delivered 2 to 3 times. If you are not available receive your package, you must arrange a pick up with the shipping provider, if you do not pick up your package within the prescribed timeframe, your order will be returned to us. Additional shipping charges will apply for all order that must be re-shipped.

What retail stores can I get in?

Although ordering online off of our website makes the most sense, we do have official Spivo retailers. Our retailers include:

• Bushtukah – Ottawa, Ontario, Canada
• Airborne Action Sports – Ottawa, Ontario, Canada
• Joe Mamma Cycles – Ottawa, Ontario, Canada
• Scuba Shack – Gravenhurst, Ontario, Canada
• Sink or Swim Scuba – Nanaimo, British Columbia, Canada
• Sport Radical – Quebec City, Quebec, Canada
• Good Breeze Kiteboarding – Cocoa Beach, Florida, U.S.A.

For Spivo Stick Owners

How do I mount my camera?

It's very easy to mount any camera to your Spivo Stick. They say a picture is worth a thousand words. We think videos are worth even more! Watch our How-To-Video to learn how.

Or read these quick instructions: start by screwing on the camera onto the tripod screw with at least 3 full rotations. Align the camera and hold it in place, then screw the orange thumbnut counter clockwise to tighten it up against the camera. Still having trouble? Please contact our Support Department, by email, by chat, or by phone 1 (888) 467-7486.

My camera isn't lined up properly or is loose

This can happen if the camera wasn’t installed properly. Make sure to screw the camera onto the tripod screw making at least 3 full rotations. Align the camera so that it is straight, hold it in place, and screw the orange thumbnut counter clockwise up against the camera until it is tight.

For further instructions you can watch this instructional video.

I went in the ocean, how do I clean it?

For proper rinsing procedures please watch this our how-to-video on how to clean your spivo stick to get it working like new again.

About Returns, and waranty

Can I return my Spivo Stick?

Spivo Inc. is proud to offer a 30-day risk free return policy. For full detail and instructions click here.

What is the warranty?

Yes, we guarantee Spivo products to be free of defects in materials and workmanship to the original buyer for the lifetime of the product. This warranty does not cover damage due to misuse or extend to any Spivo products that have been modified. For full details and instructions click here.

Still have questions? Email us at, talk to us on chat, or give us a call at 1 (888) 467-7486.